
VinFast Expands Service Footprint in Indonesia
In a bold move to solidify its presence in Southeast Asia, VinFast has announced a strategic partnership with PT Oto Klix Indonesia aimed at expanding its service network across the archipelago. As VinFast continues to introduce a range of all-electric vehicles, this partnership targets an impressive network of 150 authorized service workshops, greatly enhancing after-sales service quality and convenience for Indonesian customers.
Revolutionizing After-Sales Support
This alliance will see early implementation with 40 authorized service workshops already active since April 2025, with plans to expand and utilize an additional 110 workshops. These locations are strategically chosen to cover key regions including Greater Jakarta, West Java, Bali, East Java, West Kalimantan, and South Sulawesi. As the electric vehicle market grows, this infrastructure will play a pivotal role in ensuring that owners have access to high-quality service and genuine parts that meet VinFast's global standards.
Commitment to Quality Service and Training
PT Oto Klix Indonesia, which boasts a robust network of over 900 service facilities, will not only provide maintenance and repair services but also ensure that each workshop is equipped with top-tier tools and trained personnel. VinFast is dedicated to supporting its partner by providing comprehensive training and technical assistance to facilitate the rapid expansion of this network. This commitment to service is essential as the company anticipates an increase in vehicle deliveries throughout Indonesia.
Growth Potential in the Green Transition
Martin Reyhan Suryohusodo, President Director of PT Oto Klix, expressed enthusiasm about the collaboration, noting the remarkable success seen even as VinFast is relatively new in the market. This partnership symbolizes his firm’s confidence in VinFast’s potential for growth within the region, aligning with the global shift towards sustainable and green automotive solutions.
Insights Into VinFast's Business Strategy
VinFast’s focus on after-sales service is part of a broader strategy that includes a diverse range of all-electric vehicles, from the compact mini-SUV VF 3 to the larger C-segment SUV VF e34. As the company expands its vehicle lineup, it is also enhancing its network of dealerships and service workshops aimed at delivering unparalleled products and services to its customers.
Moreover, this partnership is a crucial step in building a comprehensive green mobility ecosystem. By collaborating with electric taxi operators and global infrastructure developers like V-GREEN, VinFast is positioning itself as a key player in the electrification of transportation in Southeast Asia.
What This Means for Electric Vehicle Owners
The increase in authorized service workshops signifies a stronger safety net for electric vehicle owners, improving accessibility to high-quality services. Customers can expect enhanced maintenance, repair functionalities, and genuine parts while also benefiting from VinFast’s ongoing commitment to support Indonesia’s green transition.
Conclusion: Invest in a Green Future
For potential customers in Indonesia, the expansion of VinFast’s service network demonstrates significant value. With increased access to reliable after-sales services, along with a growing selection of electric vehicles, now is the time to consider making the switch to an electric vehicle. Reach out to local dealers to learn more about available models and financing options that fit your budget.
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