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February 26.2025
2 Minutes Read

Tekion's Expansion with Ken Garff and Asbury: Transforming Automotive Retail Experience

Tekion Automotive Retail Cloud expansion with Ken Garff building.

Revolutionizing Automotive Retail: Tekion's Expansion Strategy

In a significant development for the automotive retail industry, Tekion, a pioneer in cloud-native automotive solutions, is set to expand its presence in the U.S. dealership landscape through strategic partnerships with notable entities, including the Ken Garff Automotive Group and the Asbury Automotive Group. By integrating its cutting-edge Automotive Retail Cloud (ARC), Tekion aims to transform the operational framework of automotive dealerships, delivering a seamless and enhanced customer experience.

Ken Garff's Technology Partnership: A New Dawn

Ken Garff Automotive Group, with an impressive footprint of over 70 stores representing 27 distinct brands, has chosen Tekion’s ARC platform as its key technology partner. This partnership not only reflects a commitment to innovation but underscores a holistic approach to enhancing both customer and employee experiences in auto retail. Brett Hopkins, CEO of Ken Garff, expressed that this collaboration marks a commitment to redefining industry standards and customer service dynamics.

Asbury Automotive's Positive Pilot Feedback

Closely following the collaboration with Ken Garff, Asbury Automotive Group has reported promising outcomes from its pilot program in Georgia. The feedback from staff indicates increased productivity levels and simplified training processes thanks to the integration of Tekion's innovative solutions. Asbury's CEO, David Hult, highlighted the substantial reduction in operational inefficiencies, notably a 70% decrease in plug-ons—a term describing uncompleted service appointments.

Empowering Dealerships Through Advanced Technology

Tekion's cloud-native platform is revolutionizing the auto retail ecosystem. By providing a comprehensive solution that encompasses every facet of dealership operations—from sales and service to accounting and CRM—Tekion simplifies processes for retailers. This technological transition is vital, especially as automotive retail shifts toward a digital-first approach in response to evolving consumer expectations.

Market Impact and Expansion Plans

Amidst a rapidly digitizing environment, Tekion's growth trajectory is reinforced by a remarkable $200 million investment from Dragoneer Investment Group, exponentially increasing Tekion's valuation. With a year-over-year revenue growth of 97% and an expanding network of partnerships, Tekion is poised to redefine how automotive retail is conducted. The infusion of this capital will further enhance its product offerings and expedite implementation timelines, ensuring that dealership partners are equipped with the best-in-class technology.

Looking Ahead: The Future of Automotive Retail

As Tekion continues to foster its relationships with iconic automotive groups, the emphasis on creating exceptional customer experiences remains paramount. The evolving landscape of auto retail requires a firm understanding of emerging technologies that facilitate seamless transactions and deeper customer engagement. With Tekion leading the charge, dealerships can expect to not only meet contemporary challenges but also thrive in an increasingly competitive market.

For dealership principals looking to modernize their operations, now is the optimal time to consider how innovative platforms like Tekion’s ARC can drive growth and operational efficiency. Invest in technology that provides an edge in customer service and operational effectiveness. Explore the benefits of enhancing your dealership’s capabilities today.

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02.22.2026

Unlocking Advanced Sales Systems for Car Dealership Success

Update Elevating Dealership Success: Advanced Systems at Work In the ever-evolving landscape of the automotive industry, car dealerships are constantly on the lookout for innovative strategies that distinguish them from competitors. Whether you're a dealership owner or a general manager, understanding the intricacies of advanced sales systems can greatly enhance your leadership capability. Recent discussions, such as those presented in the The BIG Idea Podcast Episode 55 featuring Joel Benson, have shed light on pivotal aspects of dealership leadership.In The BIG Idea Podcast Episode 55, the discussion dives into advanced sales systems for dealerships, exploring key insights that sparked deeper analysis on our end. Why Advanced Sales Systems Matter Implementing advanced sales systems not only streamlines operations but also enhances customer satisfaction. By investing in the right automotive body repair tools and systems, you empower your staff to work more efficiently. For instance, understanding car body repair better can lead to accurate pricing models like assessing auto dent repair costs or providing car body repair quotes online. This will ultimately foster customer trust and loyalty, turning one-off buyers into lifelong patrons. Success Stories: Real Impact of Leadership To visualize the impact of effective dealership leadership, consider the success stories of auto dealerships that have leaned into technology and structured processes. One standout example involves a dealership that improved their sales approach by incorporating tech-driven solutions. This process not only streamlined their car body repair services but also emphasized clear communication with customers about costs and expected timelines, enhancing overall satisfaction. Challenges and Opportunities in Modern Dealerships Despite the benefits, transitioning to advanced sales systems can pose various challenges. Dealerships must confront potential resistance from staff accustomed to traditional methods. Additionally, training employees on new tools for auto body repair is crucial. However, embracing these changes opens doors for increased efficiency and sales. Automotive body repair shops that utilize digital platforms can provide cost-effective solutions while keeping up with industry trends. Practical Tips for Effective Implementation To effectively implement advanced systems in your dealership: Training is Key: Regular workshops to familiarize employees with new tools and processes ensure a seamless transition. Customer Education: Inform customers about services such as paint repair for cars and car dent repair costs, helping them make informed decisions. Utilize Online Platforms: Leverage online platforms to promote vehicle sales with clear, engaging listings for used cars under $10,000, which cater to budget-conscious customers. Future of Dealership Leadership: What to Expect The landscape of dealership leadership is expected to continue evolving with technological advancements. Anticipate more integration of AI tools in sales processes that can analyze customer behaviors or predict market trends. In addition, understanding how new tools for car body repair can elevate service levels will set your dealership apart. By adopting these forward-thinking approaches, dealerships not only enhance their operational efficiency but also improve their market presence. In conclusion, tapping into advanced sales systems, as discussed in the podcast, offers a wealth of benefits that extend to every facet of dealership operations. As the industry continues to innovate, staying informed and adaptable is essential for long-term success. For more information on how to further evolve your dealership’s sales and service strategies, visit Global Fandi Solutions, where expert insights are readily available.

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