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December 21.2024
2 Minutes Read

Acertus CEO Unveils Collaborative Initiative with NAIDA, Aiming to Revolutionize Dealerships

Futuristic business partnership handshake with city skyline.

Exciting New Partnership to Streamline Dealership Operations

In an industry breakthrough, Acertus, the renowned vehicle logistics and services company, has announced a strategic partnership with the North American International Dealers' Association (NAIDA). CEO Trent Broberg shared insights into this collaboration, which promises to enhance the efficiency and effectiveness of dealership operations. By leveraging Acertus' advanced logistics platform, NAIDA members can expect a transformative impact on their supply chain management, leading to faster, more reliable service delivery.

The Evolution of Logistics Solutions in Dealerships

The automobile industry has always thrived on its ability to adapt and evolve. Historically, logistical challenges have been a bottleneck for many dealerships, impacting both profitability and customer satisfaction. Acertus' innovative solutions present a powerful opportunity for change. Over the years, enhancements in technology and strategic partnerships like this one have been pivotal in addressing these challenges, pushing the boundaries of what's possible in dealership logistics.

Future Trends and Opportunities in Dealership Logistics

This partnership marks not only immediate improvements but also sets the stage for future advancements in dealership services. As the industry continues to embrace digital transformation, we're likely to see an increased focus on integrating AI-driven analytics and automation in logistical operations, thereby reducing costs and boosting efficiency. Dealerships that adapt to these trends will likely see enhanced customer experiences and stronger competitive positioning in the market.

Unique Benefits for Dealership Principals and Fixed Ops Directors

Understanding the implications of this partnership can significantly benefit those at the helm of dealerships. By staying informed, dealership principals and fixed ops directors can make more strategic decisions that align with modern logistics innovations. Ultimately, harnessing such partnerships could lead to higher performance and better financial outcomes for dealerships across North America.

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09.04.2025

Boost Your Dealership's VSC Sales by Considering Daily Driving Habits

Update Personalizing Vehicle Service Contracts for Better Outcomes For car dealership owners and general managers, selling Vehicle Service Contracts (VSCs) requires more than simply presenting a product; it involves understanding the customer's unique driving habits. By tailoring the information shared about VSCs based on the individual needs of customers, dealerships can enhance the effectiveness of their sales strategies. The Importance of Daily Driving Habits Personalizing VSC sales starts with a simple yet often overlooked aspect: the daily driving habits of customers. A family that commutes long distances may have different coverage needs than someone who primarily drives short distances for errands. Taking the time to inquire about a customer's typical driving patterns can lead to more effective product recommendations, ensuring customers feel that their specific needs are being addressed. Utilizing Technology to Enhance Sales In today’s digital age, the integration of technology into daily operations is vital for automotive businesses. For instance, using automated online courses and automotive training online can better equip staff with the necessary skills to connect with customers on a personal level. Training sessions focused on the nuances of VSCs can help sales personnel confidently articulate the benefits in relation to each customer’s driving habits. Creating an Engaging Selling Experience An effective sales pitch should never be one-size-fits-all. Engaging customers involves storytelling that resonates with their experiences. For example, using anecdotal evidence of how a comprehensive VSC saved a client from large repair bills can create an emotional connection. This personal touch can significantly increase the customer's willingness to invest in a service contract. Trends in Automotive Sales Training The automotive industry is constantly evolving, and so are best practices in auto sales training. Understanding current trends, such as the rise of digital business cars and the importance of online presence, is essential for dealerships looking to stay competitive. By hosting a car training day focused on these trends, dealerships can keep their teams informed and ready to meet customer expectations effectively. Overcoming Common Misconceptions One of the most persistent misconceptions surrounding VSCs is that they are unnecessary expenses for new car buyers. Educating customers about the potential costs of significant repairs can help dispel this myth. Dealerships should encourage their sales teams to communicate the long-term savings associated with investing in a VSC, thereby illustrating its value. Final Thoughts and Benefits of Tailored Selling Ultimately, the key to successful VSC sales lies in personalization and relationship building. By understanding and addressing each customer’s unique needs, car dealerships not only improve their sales outcomes but also foster loyalty among their clientele. As customers feel more respected and understood, the likelihood of closing sales increases. For more information about improving your dealership's VSC sales techniques or to schedule a consultation, call: (860) 707-9125. For more info call: (860) 707-9125

09.03.2025

Chitra Herle to Explore Digital Opportunities at Auto Finance Summit 2025

Update GM Financial's Digital Transformation Leaders to Address Auto Finance SummitThe upcoming Auto Finance Summit 2025, happening from October 15 to 17 at the Bellagio, Las Vegas, promises to be a pivotal event in shaping the future of auto finance. One of the most anticipated speakers is Chitra Herle, the Executive Vice President and Chief Information Officer of GM Financial. With over 20 years of experience in information technology and the auto finance sector, Herle is at the forefront of steering digital transformation initiatives within her organization.In her previous role at Capital One, alongside leadership positions at CBRE and Silicon Valley Bank, Herle cultivated a deep understanding of the interplay between finance and technology, positioning her as a key player in identifying future opportunities in the digital landscape. During the summit, she will join a panel of executives, including representatives from Ally Financial, Chase Auto, and EV Life, to discuss essential topics that impact auto finance professionals today.Investing in Digitalization: Key Insights for Car Dealership OwnersOne of the core discussions at the summit will revolve around where auto finance professionals should invest in digitalization for optimum returns. As digital technologies evolve, car dealerships and lenders need to capitalize on the latest tools and resources to enhance operational efficiency. Herle will share insights on balancing investment in emerging technologies while maintaining a focus on personalized customer service—a crucial element for fostering loyalty in an increasingly automated market.Enhancing Customer Service through Data UtilizationIn an era where data is deemed the new oil, the panel will explore innovative ways to leverage data to improve customer service, communication, and analytics. For car dealership owners, understanding how to utilize customer insights can lead to improved satisfaction and sales conversion rates. By implementing comprehensive data analytics, dealerships can forge deeper connections with their customers, tailoring experiences that resonate on a personal level.The Challenge of AI and PersonalizationAs automation becomes more prevalent in customer interactions, maintaining a personal touch presents a significant challenge. The discussion will delve into how companies can keep personalization at the forefront amidst the shift towards artificial intelligence (AI). Exploring practical strategies to blend automated solutions with human-centered service models is essential for car dealerships to maintain competitive advantages.Networking and Learning Opportunities AwaitThe Auto Finance Summit is not just a conference; it's an opportunity for invaluable networking and collaboration. With sessions covering compliance, fraud management, strategic underwriting, and relationships between dealers and lenders, attendees will gain crucial insights that can help them navigate the complexities of the auto finance landscape.As the landscape of auto finance evolves with cutting-edge technology, this summit offers a chance for stakeholders to gather and learn from industry leaders. For car dealership owners and general managers, understanding these emerging trends and strategies can significantly influence their success and profitability.A Call to Embrace the Future of Auto FinancingIn this fast-paced digital era, car dealership owners are encouraged to take proactive steps toward adapting their business strategies. Whether you’re looking to invest in top digital tools, enhance customer interactions through data, or navigate AI's challenges, the insights from the Auto Finance Summit 2025 will be invaluable. Don't miss this opportunity to network and learn from the best in the industry!

08.23.2025

Ford Credit Surpasses 60% of Funding Plan: Key Insights for Dealers

Update Ford Credit Reaches New Heights in Funding Initiatives In a significant milestone for the automotive financing sector, Ford Credit has successfully surpassed 60% of its funding plan during the first half of the year. This achievement comes on the heels of their $1.3 billion asset-backed security (ABS) prime deal issued on August 5. This move not only emphasizes Ford Credit's commitment to providing financial solutions for its customers but also highlights the growing importance of captive finance companies in the automotive industry. The Role of Asset-Backed Securities in Automotive Finance Asset-backed securities (ABS) play a critical role in the automotive financing ecosystem. By pooling auto loans to create securities, Ford Credit can offer competitive rates to both dealerships and car buyers. This strategy is essential, especially in a market where used car prices are surging. For instance, recent reports indicate a considerable 10% increase in average boat prices in July, mirroring trends in the auto market where financing flexibility can significantly enhance vehicle sales. Ford Credit's Strategy in a Competitive Market The increase in funding success can be attributed to strategic adjustments made by Ford Credit, aimed at strengthening relationships with automotive dealerships. By positioning itself as a reliable financial partner, it offers dealerships access to financing options that enhance customer purchase experiences. The company's focus on meeting market demands will empower dealerships to manage their inventories effectively while making vehicle financing more accessible to consumers. Additionally, as more car buyers transition towards online platforms for purchasing used cars, enhanced funding strategies become pivotal. Future Trends: Financing Opportunities and Market Predictions Going forward, it is expected that Ford Credit will continue to leverage ABS deals, enhancing their funding capabilities even further. With the current trend showing an increasing interest in used vehicle purchasing—especially with more car shoppers looking for options under $10,000—dealerships need to adapt their financing strategies. Incorporating car body repair and dent repair references in promotional materials can also prove advantageous as buyers consider the overall cost of vehicle ownership. Empowering Dealerships Through Financial Insights For car dealership owners, staying informed on the latest funding trends is crucial. Understanding the intricacies of auto financing not only assists in improving lending capabilities but also positions dealerships to better assist customers while increasing sales. By emphasizing the availability of online car repair quotes and reducing auto dent repair costs, dealerships can create attractive packages for buyers. Concluding Thoughts: The Importance of Staying Ahead in Automotive Financing As Ford Credit continues to evolve and refine its funding strategies, the role of finance in the automotive market will only grow. Dealerships that understand how to navigate this landscape, integrating proper auto body repair tools and financial solutions, will stand out in a competitive market. Call to Action: Dealers should proactively explore funding solutions and engage with captive finance companies like Ford Credit to enhance their market position. Understanding the tools available for automotive body repair can offer additional value to customers. Stay ahead of the trends and ensure your financing strategies align with current market demands.

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